513.621.6211 info@kzf.com

Avon Customer Insight Center


Transforming an organization to further expand economic opportunity for women in Greater Cincinnati.

Project Type: Office
Client: Avon
Construction Cost:
Square feet: 47,500 SF


KZF provided workplace strategy, programming and full design of Avon’s Customer Insight Center, as part of Avon’s corporate transformation plan to move its call center to Blue Ash from Springdale and add training operations for its national sales consultants. The project included data gathering from executives/employees, recommendations, detailed space program, test fits and full design of the fit-up with mechanical and electrical upgrades, restroom expansions, furniture and finish selection and integration of “heritage” pieces from the existing New York location.